French Connection for us dates back to early 2006 when we were invited to facilitate training to Area and State Managers as part of their national conference. Since then, we have developed a close partnership with the team at French Connection. Some of our work includes:
French Connection National Conference Facilitation
Working directly with the State and Area Managers, Visual Merchandising Managers and key Head Office managers, we have facilitated training, at national conference, in the following areas:
- Organisational communication and teamwork.
- Self-understanding through our various profiling tools.
- Giving and receiving feedback.
- 360-degree leadership profiling and debriefs.
- Teamwork across the organisation.
- Leading breakthrough change.
State & Area Manager Development: French Connection, Seed & Nine West
Working with State and Area Managers in company-combined workshops, we facilitated a series of 1-day leadership programs on the following topics:
- Self-Understanding [through our various profiling tools].
- Leading Teams.
- Driving A Sales & Service Culture.
- Communication.
- Time Management.
- Leadership For Employee Engagement.
French Connection Sales Program
French Connection UK had a sales program that was right for the UK market but needed redefining for Australia. French Connection Australia also did not want old school selling steps or anything so rigid that it would contradict the brand essence or offend retail teams/customers.
So, Performance Partners worked closely with French Connection retail to develop a program that was innovative, store-friendly and improved a variety of retail metrics. This program focused on the primary customer decision points across the store and linked with the success profiles of great salespeople at French Connection Australia. This program was then rolled out to all State and Area Managers, who in turn rolled the program out to stores.