Performance Partners is qualified to deliver Certificate III in Retail, Certificate IV in Retail and the Diploma of Retail in Australia and New Zealand. Our team is totally committed to deliver an innovative and customised program that creates a return on training investment for both the individual and the organisation.
Individual Benefits
- Improved confidence/capability in their current role
- Improved organisational commitment
- Greater role clarity
- Greater sense of personal responsibility; sharing more ideas, getting more involved and being more pro-active as if it were their business
Organisational Benefits
-
Improved group performance
- Like for like sales growth
- Margin
- Visual Merchandising
- Customer satisfaction
- Improved ability to attract and retain top talent
- Improved group alignment around the organisations vision and strategic goals
- Improved organisational communication
How We're Different
Whether the retailer’s intent is to develop top talent, develop the foundation skills of salespeople and leaders or incorporate an accredited program as part of their induction program, Performance Partners is determined to be different. This includes:
| Partnership | The program is definitely co-designed and co-facilitated between Performance Partners and the retailer. |
| Program ‘Sell’ | We hold briefing meetings with all key stakeholders, group program launches and graduations. |
| Innovation | Examples include experiential outdoor activities, 360-degree feedback, the use of actors and customised DVD production. |
| Customisation | Different retailer – different program. We take the time to truly understand each client before customising ALL aspects of the program; nothing’s off the shelf! |
| Personal Stretch | Individuals are stretched and challenged: “You would never know I was on a traineeship!” is the common catchcry from participants. |
| Retail Nous | Retail is our full-time specialty and our team is quickly accepted at all levels of the organisation for our retail know-how. |
| Content | Our content is derived from the most up-to-date principles and world’s best practice. |
| Culture | We are a fun and flexible team obsessed by exceeding client needs. |
| Team Approach | At Performance Partners, we’re all talking about each of our clients, learning and sharing ideas to improve the outcomes of the project. |
| Technology | We have the flexibility to integrate various technologies into every program, including SMS, mobile phone learning and online learning. |
| Administration | We provide constant support throughout the program. |
| Funding | We work hard to ensure the retailer gets maximum funding and that there are no surprises. |
| Assessments | We design smart assessments that inspire long-term change. |
| Communication | Our regular customised reports and face-to-face meetings with all key stakeholders add value to the organisation. |
| Return On Investment | We agree upfront on the measurable success factors of the program and regularly review these throughout the program. Our clients are always delighted with the results! |