Defining and Developing your Salespeople

January 25th, 2011 | Michael Tonkin

If you have high staff turnover in stores and your store management team are weak, you’re feeding the online retail phenomenon. Better still. Shut up, shop now and convert your stores to kiosks or vending machines. You’ll make more profit! Ouch! For your physical stores to stay relevant for customers today, you need to embrace the word ‘experiential’.